You don’t have to face a claim alone.
We help you understand the policy, organise documents, follow up with the insurer, and decide the next practical or remedial step.
How RightPolicy helps during claims
Practical help during the claim process.
Claims usually get difficult because of missing documents, unclear replies, or slow follow-ups. We help you keep the process organised, especially when a claim is delayed, queried, or rejected.
Documentation guidance
We list the forms, bills, reports, and dates you need before you submit or appeal.
Insurer coordination
We help you follow up with the insurer and keep track of what has been asked for.
Claim query support
When the insurer asks for clarifications, we help you respond clearly and within deadlines.
Escalation support
If a claim is denied, we help you understand options such as grievance cells, IRDAI, Ombudsman, or consumer forums.
Emergency guidance
For hospitalisation, we help you understand cashless approval steps and timelines.
Settlement review
We review the final settlement so you don’t accept less than you’re entitled to.
What happens after you reach out
Four simple steps.
- 01
Tell us what's happening
Share the insurer, policy number, claim type, and current issue.
- 02
We map the next steps
Documentation, intimation timelines, hospital coordination, laid out clearly.
- 03
We handle the back-and-forth
We help with insurer follow-ups, emails, and surveyor coordination.
- 04
We stay until it's resolved
We stay involved through approval, settlement, or escalation if needed.
We can help even if the policy was not bought through us.
Send us the claim details and we’ll help you understand the next step.
Claim FAQs
Common questions, answered.
Stuck with a claim? Start here.
We’ll get back to you within one business day.